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Privacy

Make a Privacy Request

Ask us to access, correct, delete, or export your information. We only ask for what we need to find your records.

Last updated: August 7, 2026

If you have an account

The fastest route is your account page. Being signed in is itself the verification — we will not ask you for identity documents.

  • Update your display name and email directly in account settings.
  • Request account deletion from the account page; this starts our reviewed deletion workflow and restricts the account immediately.
  • For access, export, or health-data-specific requests, email us from the address on your account.
Go to my accountEmail a request

If you do not have an account

Email hello@mydeficiencies.com from the email address connected to your request, or use the contact form. Tell us what you would like us to do and, if you purchased a report, include the email used at checkout so we can locate the order. We verify by confirming control of that email address. We will not ask you for government ID, health information, or other sensitive data solely to verify a request unless there is no less intrusive option.

Request types we handle

Access my information

Receive confirmation of what we hold about you and a copy of it.

Start this request

Correct my information

Fix inaccurate account details. Display name and email can be changed directly in your account.

Start this request

Delete my information

Delete your reports and health inputs, or request full account deletion.

Start this request

Consumer health data request

Any request specific to medication inputs, supplement inputs, or derived educational findings.

Start this request

Other privacy request

Anything else, including withdrawing consent or appealing a decision.

Start this request

What happens next

  • We acknowledge your request and, if needed, ask a single clarifying question.
  • We verify that the request comes from you or an authorized agent.
  • We action the request without undue delay and within the timeframe required by applicable law, and tell you what we did.
  • If we decline, we explain why and how to appeal where an appeal right applies.

Records we may keep

Payment and accounting records, fraud and security logs, and records we are legally required to retain are kept even after health data and account data are removed. Deleted data may persist briefly in encrypted backups until those backups rotate out.

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