Last Updated: [June 24, 2025]
At My Deficiencies, your privacy is sacred. This Privacy Policy explains how we collect, use, store, and protect your personal and health-related data when you use our website or the My Deficiencies mobile app.
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What We Collect
We may collect the following types of data:
Personal Information
- Name, email address, phone number
- Account credentials
- Billing & payment info (handled securely by third-party processors like Stripe)
Health Information
- Medication and supplement intake
- Self-reported symptoms
- Nutritional concerns
- Custom app insights and recommendations
🔒 Note: Health data is only processed with your explicit consent and is never sold or shared for advertising.
Device & Usage Data
- IP address, browser type, device OS
- Usage patterns within the app or website
- Cookies and analytics data (Google Analytics, etc.)
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How We Use Your Information
- Provide personalized health insight based on your input
- Improve app functionality and content accuracy
- Deliver educational content based on your preferences
- Comply with regulatory requirements
- Respond to your inquiries and provide customer support
⚠️ We do not use your data to make automated decisions or sell your information to third parties.
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Cookies and Tracking Technologies
We use:
- Essential Cookies: Required for login, security, and app function.
- Performance Cookies: For usage analytics and diagnostics (e.g., Google Analytics).
- Targeting Cookies: To personalize user experience and messaging.
You can control or disable cookies anytime through your browser settings.
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Data Sharing & Third Parties
We do not sell or rent your personal or health data. We may share data only with trusted service providers for the following purposes:
- Hosting and cloud storage (e.g., AWS, Firebase)
- Payment processing (e.g., Stripe)
- Analytics tools (e.g., Google Analytics)
These partners are contractually obligated to protect your information and comply with relevant laws (e.g., GDPR, CCPA).
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International Transfers
Your data may be transferred and stored on servers outside your country of residence, including the United States. We use appropriate safeguards, such as:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
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How Long We Keep Your Data
We retain:
- Account data for up to 5 years after your last activity or until your deletion request.
- Aggregated or anonymized data indefinitely (for research or analytics).
You can delete your data anytime by emailing us or through in-app settings.
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How We Protect Your Data
We implement industry-standard safeguards:
- End-to-end encryption
- Secure data storage
- Role-based access controls
- Regular audits and vulnerability scans
In the event of a data breach, we will notify affected users within 72 hours, describing what happened and what actions we are taking.
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Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.
If you’re aged 13 to 16, we recommend using our services with parental or guardian consent depending on your local laws.
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Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your data
- Withdraw consent at any time
- Request data portability
- File a complaint with your local data protection authority
To exercise any of these rights, email us at support@MyDeficiencies.com.
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Contact Us
Questions or concerns?
Reach out to:
My Deficiencies
Email: [Support@MyDeficiencies.com]
Website: https://www.MyDeficiencies.com
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Policy Updates
We may update this policy from time to time. When we do, we’ll post the revised version and update the date at the top. If the changes are significant, we’ll notify you via email or in-app message.